Knows your catalogue
Product names, variants, materials, sizing notes, lead times — Kiln has read every line of your store. Recommends with reasons, not lucky guesses.
Speaks in your voice
Trained on the brand voice LOAM generated for you. If your store is quiet and precise, Kiln is too. If it's loud and playful, Kiln matches.
Closes the loop
Recovers carts, follows up on browsed-but-not-bought, answers shipping questions before they become tickets. Hand-offs to humans when the conversation needs one.
Improves with edits
Every correction you make trains the agent for next time. Tone tuning is a slider, not a system prompt — the model is yours to refine.
Agent-shoppable, from day one.
Kiln is built on the same MCP + llms.txt surfaces that every LOAM storefront exposes. Customers can talk to your store from your storefront — and so can ChatGPT, Claude, Perplexity, and any agent that learns to shop. Your brand shows up where AI search happens, not just in classic Google.